We close the gap between design intent and in-use performance.
We close the gap between design intent and real-world performance.
Our Post-Occupancy Evaluations (POE) measure how buildings actually perform once people move in — from energy and water use to thermal comfort, ventilation, and occupant feedback.
The result? Actionable insights that help clients fine-tune systems, reduce costs, and create environments that deliver long-term value.
What we do best
→ Post-occupancy evaluation (POE)
→ Soft landings integration (BSRIA framework)
→ NABERS and BREEAM-linked POE
→ Energy, water, and comfort monitoring
→ Performance optimisation for new and refurbished buildings
Our sectors
We work across commercial, education, residential, industrial, and community projects — helping clients bridge the performance gap and prove design outcomes in practice.
Specialist performance services
We also provide targeted building physics services to optimise design and operation:
/01
Thermal bridge modelling
Reducing heat loss and improving efficiency.
/02
Daylight services
Balancing natural light, energy use, and user comfort through advanced daylight modelling.
Why it matters
Buildings don’t always perform as designed. By testing, monitoring, and refining performance in use, we give clients confidence that their investment is delivering for people, for energy targets, and for carbon commitments.
Karl Parsons, Principal Consultant
“Designing a building is just the start — real success is proven when it performs in use. Post-occupancy evaluation gives us the data to bridge the gap between intent and reality.”
Jessica Kaqorri, Senior Sustainability Engineer
“Every project is unique, and so is every Soft Landings journey. By working closely with clients and end users, we ensure buildings don’t just meet compliance — they deliver comfort, efficiency, and long-term value.”
Featured projects
Knole House – Heritage Conservation and Visitor Experience Transformation
Knole House – Heritage Conservation and Visitor Experience Transformation
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Jumbo Water Tower – Heritage Restoration & Community Hub
Jumbo Water Tower – Heritage Restoration & Community Hub
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Samuel Pepys Library & Sustainability Strategy – Magdalene College, Cambridge
Samuel Pepys Library & Sustainability Strategy – Magdalene College, Cambridge
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140 Eastern Avenue, Flexible Workspace & Amenity Upgrade at Milton Park
